:root{--c-space-1:0.25rem;--c-space-2:0.5rem;--c-space-3:0.75rem;--c-space-4:1rem;--c-space-5:1.5rem;--c-space-6:2rem;--c-radius-1:0.25rem;--c-radius-2:0.5rem;--c-radius-3:0.875rem;--c-radius-pill:999px;--c-text-micro:0.75rem;--c-text-small:0.875rem;--c-text-body:1rem;--c-text-lead:1.125rem;--c-text-title:1.25rem;--c-text-heading:1.5rem;--c-keyboard-inset:0px;--c-accent-edge:transparent}@media (prefers-color-scheme:light){:root:not([data-theme=dark]){--c-accent-edge:var(--u-line-strong)}}:root[data-theme=light]{--c-accent-edge:var(--u-line-strong)}.surface{display:grid;grid-template-rows:auto minmax(0,1fr) auto;block-size:calc(100dvh - var(--c-keyboard-inset));max-inline-size:46rem;margin-inline:auto;min-block-size:0;background-color:var(--w-wallpaper);color:var(--w-text);font-family:var(--w-font);padding-inline:max(env(safe-area-inset-left),env(safe-area-inset-right));-webkit-tap-highlight-color:transparent}body{margin:0}body:has(.surface){background-color:var(--w-wallpaper);background-image:none}.surface ::selection{background-color:color-mix(in srgb,var(--u-accent) 45%,transparent);color:var(--w-text)}.surface{caret-color:var(--u-accent-text);scrollbar-color:color-mix(in srgb,var(--w-text) 28%,transparent) transparent;scrollbar-width:thin}.sheet__panel::-webkit-scrollbar,.timeline::-webkit-scrollbar{inline-size:6px}.sheet__panel::-webkit-scrollbar-thumb,.timeline::-webkit-scrollbar-thumb{border-radius:var(--c-radius-pill);background-color:color-mix(in srgb,var(--w-text) 28%,transparent)}.sheet__panel::-webkit-scrollbar-track,.timeline::-webkit-scrollbar-track{background:transparent}.surface>*{min-inline-size:0}.surface :where(:lang(ar)){font-family:var(--w-font);line-height:1.45}.header{padding:var(--c-space-4) var(--c-space-4) var(--c-space-3);border-block-end:1px solid var(--u-line);flex-direction:column}.header,.header__top{display:flex;gap:var(--c-space-3)}.header__top{align-items:flex-start;justify-content:space-between}.header__titles{display:flex;flex-direction:column;gap:var(--c-space-1);min-inline-size:0}.header__title{font-size:var(--c-text-title);font-weight:600;line-height:1.3;margin:0}.header__meta{display:flex;align-items:center;gap:var(--c-space-2);flex-wrap:wrap;color:var(--u-muted);font-size:var(--c-text-small)}.header__leave-failed{color:var(--u-warning);font-size:var(--c-text-small);max-inline-size:32ch}.header__chrome{align-items:center;justify-content:flex-end;flex-wrap:wrap;margin-block-start:calc(var(--c-space-1) * -1)}.header__chrome,.track{display:flex;gap:var(--c-space-2)}.track{flex-direction:column}.track__rail{display:flex;gap:var(--c-space-1)}.track__segment{flex:1 1;block-size:4px;border-radius:var(--c-radius-pill);background-color:var(--u-line);overflow:hidden}.track__fill{block-size:100%;inline-size:0;background-color:var(--u-accent);transition:inline-size .32s ease-out}.track__segment[data-status=done]>.track__fill{inline-size:100%}.track__segment[data-status=current]>.track__fill{inline-size:55%}.track__segment[data-status=halted]>.track__fill{inline-size:55%;background-color:var(--u-warning)}.track__summary{display:flex;align-items:baseline;justify-content:space-between;gap:var(--c-space-3)}.track__now{font-size:var(--c-text-body);font-weight:500}.track__counter{font-size:var(--c-text-micro);color:var(--u-muted);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;direction:ltr;unicode-bidi:isolate}.track__steps{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--c-space-2);padding-block-start:var(--c-space-2)}.track__step{display:flex;align-items:center;gap:var(--c-space-3);font-size:var(--c-text-body)}.track__dot{inline-size:.5rem;block-size:.5rem;border-radius:var(--c-radius-pill);background-color:var(--u-line-strong);flex:none}.track__step[data-status=current]>.track__dot,.track__step[data-status=done]>.track__dot{background-color:var(--u-accent)}.track__step[data-status=halted]>.track__dot{background-color:var(--u-warning)}.track__step-status,.track__step[data-status=upcoming]{color:var(--u-muted)}.track__step-status{margin-inline-start:auto;font-size:var(--c-text-small)}.timeline{list-style:none;margin:0;overflow-y:auto;overscroll-behavior:contain;padding:var(--c-space-2) 14px;flex-direction:column;gap:var(--c-space-2)}.row,.timeline{display:flex}.row--business{justify-content:flex-start}.row--customer,.surface[dir=rtl] .row--business{justify-content:flex-end}.surface[dir=rtl] .row--customer{justify-content:flex-start}.bubble{position:relative;max-inline-size:82%;padding:6px 9px 7px;border-radius:var(--c-radius-2);background-color:var(--w-in);color:var(--w-text);box-shadow:0 1px .5px var(--w-shadow);font-size:var(--c-text-body);line-height:1.4;text-align:start;overflow-wrap:anywhere}.bubble>p{position:relative;white-space:pre-wrap}.bubble__space{display:inline-block;visibility:hidden;margin-inline-start:var(--c-space-2)}.bubble__sender{display:block;margin-block-end:2px;font-size:.8125rem;font-weight:600;color:var(--u-accent)}.bubble--customer{background-color:var(--w-out)}.linkified{color:inherit;unicode-bidi:isolate;text-decoration:underline;text-decoration-color:color-mix(in srgb,currentColor 45%,transparent);text-underline-offset:.2em}.linkified:active{text-decoration-color:currentColor}.bubble:active{filter:brightness(.97)}p>.bubble__meta{position:absolute;inset-block-end:0;inset-inline-end:0}.bubble__meta{inline-size:fit-content;margin-inline-start:auto;margin-block-end:-2px;font-size:11px;line-height:1;color:var(--w-meta);display:flex;gap:3px;align-items:center;white-space:nowrap}.bubble--customer .bubble__meta,.bubble--customer .bubble__state{color:var(--w-meta-out)}.stamp{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.bubble--media{display:block;padding:3px;overflow:hidden}.bubble--media>.bubble__meta{padding-block:var(--c-space-1)}.bubble--media>.bubble__meta,.bubble--media>.bubble__state,.bubble--media>p{padding-inline:var(--c-space-3)}.bubble--media>p{padding-block:var(--c-space-2)}.bubble__image{display:block;inline-size:100%;block-size:auto;max-block-size:60dvh;object-fit:contain;border-radius:var(--c-radius-2);background-color:var(--u-surface)}.bubble__image--local{opacity:.55}.progress{display:block;inline-size:100%;block-size:4px;border-radius:var(--c-radius-pill);background-color:var(--u-line);overflow:hidden}.progress__fill{display:block;block-size:100%;inline-size:var(--c-progress,0);background-color:var(--u-accent);transition:inline-size .2s linear}.card{align-self:flex-start;max-inline-size:82%;background-color:var(--w-in);color:var(--w-text);border-radius:var(--c-radius-2);box-shadow:0 1px .5px var(--w-shadow);padding:var(--c-space-2) 10px;display:flex;flex-direction:column;gap:var(--c-space-2);line-height:1.4}.surface[dir=rtl] .card{align-self:flex-end}.surface[dir] .card--subject{align-self:center;max-inline-size:90%;background-color:var(--w-notice);color:var(--w-notice-text);text-align:center;gap:var(--c-space-1)}.card--subject .card__eyebrow{color:inherit}.card__eyebrow{margin:0;font-size:var(--c-text-micro);color:var(--u-muted)}.card__title{font-weight:600;line-height:1.35}.card__body,.card__title{margin:0;font-size:var(--c-text-body)}.card__head{display:flex;align-items:flex-start;gap:var(--c-space-3)}.card__icon{color:var(--c-tone,var(--u-muted));flex:none;margin-block-start:.125rem}.actions{display:flex;flex-wrap:wrap;gap:var(--c-space-2)}.card>.actions{flex-direction:column;flex-wrap:nowrap;gap:0;margin-inline:-10px;margin-block-end:calc(-1 * var(--c-space-2));border-block-start:1px solid var(--w-divider)}.card>.actions>.btn{justify-content:center;border:0;border-radius:0;background-color:transparent;color:var(--w-button-text);font-weight:500}.card>.actions>.btn+.btn{border-block-start:1px solid var(--w-divider)}.card>.actions>.btn:active:not(:disabled){transform:none;background-color:var(--w-divider)}.card>.actions>.btn--critical{color:var(--u-danger)}.facts{margin:0;display:grid;grid-template-columns:auto 1fr;gap:var(--c-space-2) var(--c-space-4);font-size:var(--c-text-body)}.facts__key{color:var(--u-muted);margin:0}.facts__value{margin:0;text-align:start}.note .actions{align-items:center}.note{margin:0;font-size:var(--c-text-small);color:var(--u-muted);border-block-start:1px solid var(--u-line);padding-block-start:var(--c-space-3)}.tone-neutral{--c-tone:var(--u-muted)}.tone-active{--c-tone:var(--u-info)}.tone-positive{--c-tone:var(--u-success)}.tone-caution{--c-tone:var(--u-warning)}.tone-critical{--c-tone:var(--u-danger)}.pill{display:inline-flex;align-items:center;gap:var(--c-space-2);padding:var(--c-space-1) var(--c-space-3);border-radius:var(--c-radius-pill);border:1px solid var(--c-tone,var(--u-line-strong));color:var(--c-tone,var(--u-text));font-size:var(--c-text-small);font-weight:500;white-space:nowrap;flex:none}.btn{min-block-size:44px;padding:var(--c-space-2) var(--c-space-4);border-radius:var(--c-radius-2);border:1px solid var(--u-line-strong);background-color:transparent;color:var(--u-text);font:inherit;font-size:var(--c-text-body);font-weight:500;cursor:pointer;text-align:center;transition:transform .12s ease-out,background-color .16s ease-out,border-color .16s ease-out,opacity .16s ease-out}.btn:active:not(:disabled){transform:scale(.98)}.btn:disabled{opacity:.55;cursor:default}.btn--primary{background-color:var(--u-accent);color:var(--u-on-accent);border-color:var(--c-accent-edge)}.btn--critical{color:var(--u-danger);border-color:var(--u-danger)}.btn--caution{color:var(--u-warning);border-color:var(--u-warning)}.btn--quiet{border-color:transparent;color:var(--u-accent-text);padding:var(--c-space-1) var(--c-space-2);font-size:var(--c-text-small)}.btn--icon{display:inline-flex;align-items:center;gap:var(--c-space-2)}.chevron{transition:transform .2s ease-out}.chevron[data-open=true]{transform:rotate(180deg)}.proof{display:flex;flex-direction:column;gap:var(--c-space-3);border-block-start:1px solid var(--u-line);padding-block-start:var(--c-space-3)}.proof__why{margin:0;font-size:var(--c-text-small);color:var(--u-muted)}.field{display:flex;flex-direction:column;gap:var(--c-space-2)}.field__label{font-size:var(--c-text-small);color:var(--u-muted)}.input{min-block-size:44px;padding:var(--c-space-2) var(--c-space-3);border-radius:var(--c-radius-2);border:1px solid var(--u-line-strong);background-color:var(--u-surface);color:var(--u-text);font:inherit;font-size:var(--c-text-body)}.input--code{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;letter-spacing:.3em;direction:ltr;unicode-bidi:isolate;text-align:center}.error{margin:0;color:var(--u-danger);font-size:var(--c-text-small)}.composer{display:flex;flex-wrap:wrap;align-items:flex-end;gap:6px;padding:6px var(--c-space-2);padding-block-end:max(6px,env(safe-area-inset-bottom))}.surface[dir=rtl] .composer{flex-direction:row-reverse}.composer__pill{position:relative;flex:1 1;min-inline-size:0;display:flex;align-items:flex-end;padding-inline:14px var(--c-space-1);border-radius:22px;background-color:var(--w-pill);box-shadow:0 1px .5px var(--w-shadow)}.composer__input{box-sizing:border-box;flex:1 1 auto;min-inline-size:0;resize:none;overflow-y:auto;max-block-size:132px;min-block-size:44px;padding:11px 0;border-radius:0;border:0;background-color:transparent;color:var(--w-text);font:inherit;font-size:var(--c-text-body);line-height:22px;text-align:start}.composer__input:focus-visible{outline:none}.composer__attach{display:flex;align-items:flex-end;max-inline-size:88px;overflow:hidden;transition:max-inline-size .2s cubic-bezier(.2,0,0,1),opacity .14s ease-out}.composer__attach[data-collapsed]{max-inline-size:0;opacity:0}.attach{position:absolute;inset-block-end:calc(100% + var(--c-space-2));inset-inline-end:0;z-index:5;min-inline-size:11rem;max-inline-size:min(16rem,calc(100dvw - 2 * var(--c-space-4)));padding:var(--c-space-1);border-radius:var(--c-radius-3);background-color:var(--w-menu);border:1px solid var(--w-divider);box-shadow:0 18px 40px -16px var(--w-scrim),0 4px 12px -6px var(--w-scrim);display:flex;flex-direction:column;transform-origin:bottom center;animation:attach-rise .14s ease-out}@keyframes attach-rise{0%{opacity:0;transform:translateY(8px) scale(.96)}}.attach-scrim{position:fixed;inset:0;z-index:4;background-color:var(--w-scrim);animation:scrim-in .14s ease-out}@keyframes scrim-in{0%{opacity:0}}.attach__item{display:flex;align-items:center;gap:var(--c-space-3);min-block-size:44px;padding-inline:var(--c-space-3);border-radius:var(--c-radius-2);color:var(--w-text);cursor:pointer}.attach__item:active{background-color:var(--w-divider)}.attach__item:focus-within{outline:2px solid var(--u-focus);outline-offset:-2px}.attach__icon{display:grid;place-items:center;inline-size:34px;block-size:34px;border-radius:var(--c-radius-pill);flex:none}.attach__icon--photo{background-color:color-mix(in srgb,var(--u-info) 18%,transparent);color:var(--u-info)}.attach__icon--doc{background-color:color-mix(in srgb,var(--u-danger) 16%,transparent);color:var(--u-danger)}.composer__icon{position:relative;appearance:none;background:transparent;border:0;padding:0;font:inherit;display:inline-flex;align-items:center;justify-content:center;inline-size:44px;block-size:44px;border-radius:var(--c-radius-pill);color:var(--w-icon);cursor:pointer}button.composer__icon:focus-visible,label.composer__icon:focus-within{outline:2px solid var(--u-focus);outline-offset:2px}.composer__icon[aria-disabled=true]{opacity:.4;cursor:default;pointer-events:none}.composer__input::placeholder{color:var(--w-meta);opacity:1}.composer__hint{flex-basis:100%;margin:0;font-size:var(--c-text-micro);color:var(--u-muted)}.clamp-2{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden}@keyframes enter{0%{opacity:0;transform:translateY(.45rem) scale(.96)}to{opacity:1;transform:translateY(0) scale(1)}}.enter{animation:enter .24s cubic-bezier(.16,1,.3,1) both;transform-origin:bottom center}.row--customer>.enter{transform-origin:bottom right}.row--business>.enter{transform-origin:bottom left}.stack{display:flex;flex-direction:column;gap:var(--c-space-3)}.muted{color:var(--u-muted)}.visually-hidden{position:absolute;inline-size:1px;block-size:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}.ltr{direction:ltr;unicode-bidi:isolate;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.banner{margin:0;padding:var(--c-space-2) var(--c-space-4);font-size:var(--c-text-small);color:var(--u-muted);border-block-start:1px solid var(--u-line)}.banner--refused{color:var(--u-danger)}.banner__form{display:inline-block;margin-inline-start:var(--c-space-2);vertical-align:middle}.banner__cta{display:inline-flex;align-items:center;min-block-size:44px;padding-block:0;padding-inline:var(--c-space-2);border:0;background:none;color:var(--u-accent-text);font:inherit;font-weight:600;text-decoration:underline;cursor:pointer}.banner__cta:focus-visible{outline:3px solid var(--u-focus);outline-offset:3px}.banner{animation:enter .2s cubic-bezier(.16,1,.3,1) both}.banner--reconnecting{color:var(--u-warning)}.centred{display:flex;flex-direction:column;gap:var(--c-space-3);justify-content:center;align-items:center;text-align:center;block-size:100dvh;padding:var(--c-space-6)}.examples{display:flex;gap:var(--c-space-2);flex-wrap:wrap;padding:var(--c-space-2) var(--c-space-4);border-block-start:1px solid var(--u-line);font-size:var(--c-text-micro)}.entry{position:relative;display:grid;grid-template-rows:1fr auto;min-block-size:100dvh;padding:var(--c-space-6) var(--c-space-5);padding-block-end:max(var(--c-space-6),env(safe-area-inset-bottom));overflow:hidden}.entry:before{content:"";position:absolute;inset:0;background:radial-gradient(60ch 40ch at 15% -10%,color-mix(in oklab,var(--u-accent) 14%,transparent),transparent 70%),radial-gradient(50ch 35ch at 95% 15%,color-mix(in oklab,var(--u-info) 12%,transparent),transparent 70%);pointer-events:none}.entry__inner{position:relative;display:flex;flex-direction:column;justify-content:center;align-items:center;gap:var(--c-space-4);text-align:center;max-inline-size:34ch;margin-inline:auto}.entry__mark{display:inline-flex;align-items:center;gap:var(--c-space-2);font-size:var(--c-text-small);color:var(--u-muted);margin-block-end:var(--c-space-2)}.entry__mark:before{content:"";inline-size:8px;block-size:8px;border-radius:50%;background:var(--u-accent);box-shadow:0 0 0 4px color-mix(in oklab,var(--u-accent) 22%,transparent)}.entry__title{margin:0;font-size:var(--c-text-display);line-height:1.25;font-weight:600;color:var(--u-text);text-wrap:balance}.entry__body{margin:0;font-size:var(--c-text-lead);line-height:1.6;color:var(--u-muted);text-wrap:pretty}.entry__cta{display:inline-flex;align-items:center;justify-content:center;gap:var(--c-space-2);inline-size:100%;min-block-size:56px;padding-inline:var(--c-space-6);margin-block-start:var(--c-space-3);border:0;border-radius:var(--c-radius-pill);background:var(--u-accent);color:var(--u-on-accent);font:inherit;font-size:var(--c-text-lead);font-weight:600;cursor:pointer;transition:transform .12s ease,box-shadow .16s ease;box-shadow:0 8px 24px -8px color-mix(in oklab,var(--u-accent) 55%,transparent)}.entry__cta:hover{box-shadow:0 10px 30px -8px color-mix(in oklab,var(--u-accent) 70%,transparent)}.entry__cta:active{transform:translateY(1px)}.entry__cta:focus-visible{outline:3px solid var(--u-focus);outline-offset:3px}@media (prefers-reduced-motion:reduce){.entry__cta{transition:none}}.entry__form{inline-size:100%}.entry__note{font-size:var(--c-text-small)}.entry__foot,.entry__note{margin:0;color:var(--u-muted)}.entry__foot{position:relative;padding-block-start:var(--c-space-5);text-align:center;font-size:var(--c-text-micro)}.entry__alt{unicode-bidi:isolate;opacity:.85}.entry--refused .entry__mark:before{background:var(--u-warning);box-shadow:0 0 0 4px color-mix(in oklab,var(--u-warning) 22%,transparent)}.entry--refused:before{background:radial-gradient(60ch 40ch at 50% -10%,color-mix(in oklab,var(--u-warning) 10%,transparent),transparent 70%)}.entry--done .entry__mark:before{background:var(--u-accent);box-shadow:0 0 0 4px color-mix(in oklab,var(--u-accent) 22%,transparent)}.entry--done:before{background:radial-gradient(60ch 40ch at 50% -10%,color-mix(in oklab,var(--u-accent) 10%,transparent),transparent 70%)}.chatbar{display:flex;align-items:center;gap:var(--c-space-3);box-sizing:border-box;min-block-size:56px;padding:var(--c-space-2) var(--c-space-3);padding-block-start:max(var(--c-space-2),env(safe-area-inset-top));background-color:var(--w-bar);color:var(--w-text);box-shadow:0 1px 0 var(--w-divider);position:relative;z-index:1}.chatbar__avatar{flex:none;inline-size:40px;block-size:40px;border-radius:var(--c-radius-pill);display:grid;place-items:center;background-color:var(--w-avatar);color:var(--w-avatar-text);font-size:var(--c-text-body);font-weight:600;line-height:1;-webkit-user-select:none;user-select:none}.chatbar__who{flex:0 1 auto;min-inline-size:0;display:flex;align-items:center;gap:var(--c-space-3);appearance:none;background:transparent;border:0;padding:0;font:inherit;color:inherit;text-align:start;cursor:pointer}.chatbar__who:active{opacity:.7}.chatbar__identity{min-inline-size:0;flex:0 1 auto;display:flex;flex-direction:column;gap:2px}.chatbar__name{margin:0;font-size:1.0625rem;font-weight:600;line-height:1.3;color:var(--w-text)}.chatbar__status{margin:0;font-size:var(--c-text-micro);color:var(--u-muted)}.composer__icon:active,.sheet__close:active{background-color:var(--w-divider)}.chatbar__into{flex:none;display:grid;place-items:center;color:var(--w-meta);margin-inline-start:calc(var(--c-space-2) - var(--c-space-3));transform:rotate(-90deg);transition:transform .18s cubic-bezier(.2,0,0,1),color .18s ease-out}.surface[dir=rtl] .chatbar__into{transform:rotate(90deg)}.chatbar__who:hover .chatbar__into{color:var(--w-text);transform:rotate(-90deg) translateY(2px)}.surface[dir=rtl] .chatbar__who:hover .chatbar__into{transform:rotate(90deg) translateY(2px)}.chatbar__who:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px;border-radius:var(--c-radius-2)}.chatbar__by{flex:none;margin-inline-start:auto;inline-size:64px;block-size:16px;background-color:var(--w-meta);opacity:.72;-webkit-mask-image:url(/brand/unirsal.png);mask-image:url(/brand/unirsal.png);-webkit-mask-repeat:no-repeat;mask-repeat:no-repeat;-webkit-mask-position:center;mask-position:center;-webkit-mask-size:contain;mask-size:contain}@supports not ((-webkit-mask-image:url(a)) or (mask-image:url(a))){.chatbar__by{background-color:transparent;background-image:url(/brand/unirsal.png);background-repeat:no-repeat;background-position:50%;background-size:contain}}.thread{position:relative;min-block-size:0;display:grid;grid-template-rows:minmax(0,1fr)}.row--lead{margin-block-start:var(--c-space-1)}.row:not(.row--tail){margin-block-end:calc(2px - var(--c-space-2))}.row--lead>.bubble:before{content:"";position:absolute;inset-block-start:0;inline-size:9px;block-size:13px;background-color:inherit}.row--lead>.bubble--business{border-start-start-radius:0}.row--lead>.bubble--business:before{inset-inline-start:-8px;clip-path:polygon(0 0,100% 0,100% 100%)}.row--lead>.bubble--customer{border-start-end-radius:0}.row--lead>.bubble--customer:before{inset-inline-end:-8px;clip-path:polygon(0 0,100% 0,0 100%)}.surface[dir=rtl] .row--lead>.bubble--business{border-start-start-radius:var(--c-radius-2);border-start-end-radius:0}.surface[dir=rtl] .row--lead>.bubble--business:before{inset-inline-start:auto;inset-inline-end:-8px}.surface[dir=rtl] .row--lead>.bubble--customer{border-start-end-radius:var(--c-radius-2);border-start-start-radius:0}.surface[dir=rtl] .row--lead>.bubble--customer:before{inset-inline-end:auto;inset-inline-start:-8px}.bubble--document{inline-size:min(16rem,100%)}.doc{display:flex;align-items:center;gap:var(--c-space-2);inline-size:100%;min-block-size:44px;padding:var(--c-space-2);border-radius:var(--c-radius-2);background-color:var(--w-divider);color:var(--w-text);text-decoration:none}.doc:active{opacity:.8}.doc__icon{flex:none;display:grid;place-items:center;color:var(--u-danger)}.doc__name{flex:1 1 auto;min-inline-size:0}.doc__open{flex:none;color:var(--u-accent-text);font-weight:600;font-size:var(--c-text-small)}.bubble--customer .doc__open{color:var(--w-text);text-decoration:underline}.bubble--pin{display:block;padding:3px;overflow:hidden;inline-size:min(17rem,100%)}.bubble--pin>.bubble__meta,.bubble--pin>.bubble__state,.bubble--pin>p{padding-inline:var(--c-space-3)}.bubble--pin>p{padding-block:var(--c-space-2)}.bubble--pin>.bubble__meta{padding-block:var(--c-space-1)}.pin{display:block;inline-size:100%;border-radius:var(--c-radius-2);overflow:hidden;background-color:var(--w-divider);color:var(--w-text);text-decoration:none;transition:opacity .14s ease-out}.pin:active{opacity:.8}.pin:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}.pin__map{display:block;inline-size:100%;aspect-ratio:2/1;block-size:auto;object-fit:cover;border-block-end:1px solid var(--w-divider);background-color:var(--w-divider)}.pin__row{display:flex;align-items:center;gap:var(--c-space-2);min-block-size:44px;padding:var(--c-space-2)}.pin__icon{flex:none;display:grid;place-items:center;color:var(--u-accent-text)}.pin__text{flex:1 1 auto;min-inline-size:0;display:flex;flex-direction:column;gap:1px}.pin__name{font-weight:600}.pin__coordinates{font-size:var(--c-text-micro);color:var(--w-meta)}.pin__rough{font-size:var(--c-text-micro);color:var(--u-warning)}.pin__open{flex:none;color:var(--u-accent-text);font-weight:600;font-size:var(--c-text-small)}.bubble--customer .pin__icon,.bubble--customer .pin__open{color:var(--w-text)}.bubble--customer .pin__open{text-decoration:underline}.bubble--voice{inline-size:min(16rem,100%)}.voice{display:flex;align-items:center;gap:var(--c-space-2);inline-size:100%;min-inline-size:0}.voice__play{flex:none;display:grid;place-items:center;inline-size:44px;block-size:44px;margin-inline-start:-6px;border:0;border-radius:var(--c-radius-pill);background:transparent;color:var(--w-icon);cursor:pointer}.voice__play:active{background-color:var(--w-divider)}.voice__seek{flex:1 1 auto;min-inline-size:0;margin:0;accent-color:var(--u-accent-text)}.voice__time{flex:none;font-size:11px;color:var(--w-meta);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;min-inline-size:3.5ch}.bubble--customer .voice__play,.bubble--customer .voice__time{color:var(--w-meta-out)}.row--lead>.bubble--media:before{content:none}.bubble__state{display:inline-flex;align-items:center;gap:var(--c-space-1);color:var(--u-muted)}.bubble__state--failed>svg{color:var(--u-danger)}.bubble__retry{border:0;background:none;min-block-size:24px;padding:0 var(--c-space-1);margin-block:-6px;margin-inline:calc(-1 * var(--c-space-1));color:var(--w-text);font-weight:600;font:inherit;font-size:var(--c-text-micro);cursor:pointer;text-decoration:underline}.bubble__retry:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}.daymark{display:flex;justify-content:center;margin-block:var(--c-space-2)}.daymark__pill{padding:5px var(--c-space-3);border-radius:var(--c-radius-2);background-color:var(--w-chip);box-shadow:0 1px .5px var(--w-shadow);color:var(--w-chip-text);font-size:var(--c-text-micro)}.bubble--typing{padding-block:10px}.typing{display:inline-flex;align-items:center;gap:4px}.typing__dot{inline-size:7px;block-size:7px;border-radius:var(--c-radius-pill);background-color:var(--w-meta);animation:typing-rise 1.1s ease-in-out infinite}.typing__dot:nth-child(2){animation-delay:.16s}.typing__dot:nth-child(3){animation-delay:.32s}@keyframes typing-rise{0%,60%,to{opacity:.45;transform:translateY(0)}30%{opacity:1;transform:translateY(-3px)}}@keyframes jump-in{0%{opacity:0;transform:translateY(6px) scale(.9)}}.jump{animation:jump-in .2s cubic-bezier(.16,1,.3,1) both;position:absolute;inset-block-end:var(--c-space-4);inset-inline-end:var(--c-space-4);min-block-size:44px;display:inline-flex;align-items:center;gap:var(--c-space-2);padding:var(--c-space-2) var(--c-space-3);border:1px solid var(--u-line-strong);border-radius:var(--c-radius-pill);background-color:var(--u-raised);color:var(--u-text);font:inherit;font-size:var(--c-text-micro);cursor:pointer;box-shadow:0 6px 18px -8px color-mix(in oklab,var(--u-text) 40%,transparent)}.surface[dir=rtl] .jump{inset-inline-end:auto;inset-inline-start:var(--c-space-4)}.jump:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}.jump__count{min-inline-size:1.25rem;padding-inline:var(--c-space-1);border-radius:var(--c-radius-pill);background-color:var(--u-accent);color:var(--u-on-accent);font-weight:600;text-align:center;direction:ltr}.jump__icon{display:inline-grid;place-items:center}.sheet{position:fixed;inset:0;z-index:20;display:grid;align-items:end;justify-items:center;background-color:color-mix(in oklab,var(--u-on-accent) 55%,transparent);padding:var(--c-space-4);padding-block-end:max(var(--c-space-4),env(safe-area-inset-bottom))}.sheet__panel{transition:transform .26s cubic-bezier(.16,1,.3,1);touch-action:pan-y;inline-size:min(34rem,100%);max-block-size:80dvh;overflow-y:auto;overscroll-behavior:contain;background-color:var(--u-raised);border:1px solid var(--u-line);border-radius:var(--c-radius-3);padding:var(--c-space-4);display:flex;flex-direction:column;gap:var(--c-space-4)}.sheet__panel[data-dragging]{transition:none}.sheet__handle{align-self:center;inline-size:36px;block-size:4px;margin-block-end:var(--c-space-1);border-radius:var(--c-radius-pill);background-color:var(--u-line-strong);opacity:.5;flex:none}.sheet__head{display:flex;align-items:center;justify-content:space-between;gap:var(--c-space-3)}.sheet__title{margin:0;font-size:var(--c-text-lead);font-weight:600}.sheet__close{flex:none;display:grid;place-items:center;min-inline-size:44px;min-block-size:44px;border:0;border-radius:var(--c-radius-pill);background:transparent;color:var(--u-muted);font:inherit;font-size:var(--c-text-body);cursor:pointer}.sheet__close:hover{color:var(--u-text);background-color:color-mix(in srgb,var(--u-text) 8%,transparent)}.sheet__close:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}.sheet__row{display:flex;flex-direction:column;gap:var(--c-space-1);padding-block-end:var(--c-space-3);border-block-end:1px solid var(--u-line)}.sheet__row:last-child{border-block-end:0;padding-block-end:0}.sheet__label{font-size:var(--c-text-micro);color:var(--u-muted)}.sheet__value{text-align:match-parent;font-size:var(--c-text-body);color:var(--u-text);overflow-wrap:anywhere}.sheet__actions{display:flex;flex-wrap:wrap;gap:var(--c-space-2);margin-block-start:var(--c-space-2)}.sheet__leave-failed{font-size:var(--c-text-micro);color:var(--u-danger)}@keyframes control-in{0%{opacity:0;transform:scale(.8)}}.composer__send,.composer__trash{animation:control-in .14s ease-out}.composer__send{flex:none;display:grid;place-items:center;inline-size:44px;block-size:44px;border:0;border-radius:var(--c-radius-pill);background-color:var(--w-accent);color:var(--w-on-accent);cursor:pointer;transition:transform .12s ease-out,opacity .16s ease-out}.composer__send:active:not(:disabled){transform:scale(.94)}.composer__mic{touch-action:none;-webkit-user-select:none;user-select:none;-webkit-touch-callout:none;transition:transform .16s ease-out}.composer__mic[data-holding]{transform:scale(calc(1.3 - .15 * var(--cancel-near, 0)));background-color:color-mix(in srgb,var(--u-danger) calc(var(--cancel-near, 0) * 100%),var(--w-accent))}.composer__mic[data-holding]:after{content:"";position:absolute;inset:0;border-radius:inherit;background-color:inherit;opacity:calc(.18 + .22 * var(--voice-level, 0));transform:scale(calc(1 + .75 * var(--voice-level, 0)));transition:transform 90ms linear,opacity 90ms linear;pointer-events:none}.composer__mic{position:relative}.composer__trash{flex:none;display:grid;place-items:center;inline-size:44px;block-size:44px;border:0;border-radius:var(--c-radius-pill);background:transparent;color:var(--u-danger);cursor:pointer}.composer__trash:active{background-color:var(--w-divider)}@keyframes recorder-in{0%{opacity:0;transform:translateX(12px) scale(.98)}}.composer__recorder{animation:recorder-in .16s ease-out;flex:1 1;min-inline-size:0;display:flex;align-items:center;gap:10px;min-block-size:44px;padding-inline:14px;border-radius:22px;background-color:var(--w-pill);box-shadow:0 1px .5px var(--w-shadow);color:var(--w-text);overflow:hidden}.recorder__dot{flex:none;inline-size:10px;block-size:10px;border-radius:var(--c-radius-pill);background-color:var(--u-danger);animation:recorder-pulse .9s ease-in-out infinite alternate}.recorder__meter{flex:1 1 auto;min-inline-size:0;display:flex;align-items:center;justify-content:center;gap:3px;block-size:22px}.recorder__bar{inline-size:3px;block-size:100%;border-radius:var(--c-radius-pill);background-color:var(--w-meta);transform-origin:center;transform:scaleY(calc(.18 + var(--reach) * var(--voice-level, 0)));transition:transform .11s ease-out}.recorder__bar:first-child{--reach:0.45;transition-delay:0s}.recorder__bar:nth-child(2){--reach:0.75;transition-delay:30ms}.recorder__bar:nth-child(3){--reach:1;transition-delay:60ms}.recorder__bar:nth-child(4){--reach:0.75;transition-delay:90ms}.recorder__bar:nth-child(5){--reach:0.45;transition-delay:.12s}@keyframes recorder-pulse{0%{opacity:1}to{opacity:.25}}.recorder__time{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;min-inline-size:3.5ch}.recorder__hint{display:inline-flex;align-items:center;gap:var(--c-space-1);color:color-mix(in srgb,var(--u-danger) calc(var(--cancel-near, 0) * 100%),var(--w-meta));opacity:calc(1 - .45 * var(--cancel-near, 0));font-size:var(--c-text-small);white-space:nowrap}.composer__send:disabled{cursor:default}.composer:has(.composer__input:disabled) .composer__pill,.composer:has(.composer__input:disabled) .composer__send{opacity:.45}.composer__send:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}.bubble__video{display:block;inline-size:100%;block-size:auto;max-block-size:60dvh;border-radius:var(--c-radius-2);background-color:var(--u-surface)}.bubble__video--local{opacity:.55}.bubble__audio{display:block;inline-size:100%;margin-block:var(--c-space-1)}.bubble__doc{display:flex;align-items:center;gap:var(--c-space-2);padding:var(--c-space-2);border-radius:var(--c-radius-2);background-color:var(--u-surface);color:inherit;text-decoration:none}.bubble__doc--local{opacity:.55;pointer-events:none}.bubble__doc-mark{display:flex;flex:none;align-items:center;justify-content:center;inline-size:var(--c-space-6);block-size:var(--c-space-6);border-radius:var(--c-radius-1);background-color:var(--u-raised)}.bubble__doc-text{display:flex;min-inline-size:0;flex-direction:column}.bubble__doc-kind{font-weight:600}.bubble__doc-open{color:var(--u-accent);font-size:var(--c-text-small)}.chips{display:flex;flex-wrap:wrap;gap:var(--c-space-2);margin-block-start:var(--c-space-2)}.chips--list{flex-direction:column;align-items:stretch}.chips--list .chip{text-align:start;border-radius:var(--c-radius-3)}.chip{min-block-size:44px;padding-inline:var(--c-space-3);padding-block:var(--c-space-2);border:1px solid var(--u-line-strong);border-radius:var(--c-radius-pill);background-color:var(--u-raised);color:var(--u-text);font:inherit;cursor:pointer}.chip:disabled{border-color:var(--u-line);color:var(--u-muted);cursor:default}.bubble__link{display:inline-flex;align-items:center;min-block-size:44px;margin-block-start:var(--c-space-1);color:var(--u-accent);font-weight:600}.bubble__image-open{display:block;padding:0;border:0;background:none;cursor:zoom-in}.viewer{position:fixed;inset:0;z-index:40;display:grid;place-items:center}.viewer__backdrop{position:absolute;inset:0;border:0;background-color:var(--u-text);opacity:.85;cursor:zoom-out}.viewer__image{position:relative;max-inline-size:100%;max-block-size:100dvh;object-fit:contain}.viewer__close{position:absolute;inset-block-start:var(--c-space-3);inset-inline-end:var(--c-space-3);min-block-size:44px;padding-inline:var(--c-space-3);border:1px solid var(--u-line-strong);border-radius:var(--c-radius-pill);background-color:var(--u-surface);color:var(--u-text);font:inherit}.chips__failure{display:flex;flex-basis:100%;align-items:center;gap:var(--c-space-2);margin-block:0;color:var(--u-danger);font-size:var(--c-text-small)}.picker{position:fixed;inset:0;z-index:40;display:flex;flex-direction:column;block-size:calc(100dvh - var(--c-keyboard-inset));background-color:var(--w-bar);color:var(--w-text)}.picker__bar{flex:none;display:flex;align-items:center;gap:var(--c-space-2);min-block-size:56px;padding:var(--c-space-2) var(--c-space-3);padding-block-start:max(var(--c-space-2),env(safe-area-inset-top));box-shadow:0 1px 0 var(--w-divider)}.picker__close{flex:none;display:grid;place-items:center;inline-size:44px;block-size:44px;appearance:none;border:0;border-radius:var(--c-radius-pill);background:transparent;color:var(--w-icon);cursor:pointer}.picker__close:active{background-color:var(--w-divider)}.picker__close:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}.picker__back{display:grid;place-items:center;transform:rotate(90deg)}.surface[dir=rtl] .picker__back{transform:rotate(-90deg)}.picker__title{margin:0;font-size:1.0625rem;font-weight:600;line-height:1.3}.picker__search{flex:none;display:flex;align-items:center;gap:var(--c-space-2);margin:var(--c-space-2) var(--c-space-3);padding-inline:var(--c-space-3);border-radius:var(--c-radius-pill);background-color:var(--w-pill)}.picker__searchIcon{flex:none;display:grid;place-items:center;color:var(--w-meta)}.picker__field{flex:1 1 auto;min-inline-size:0;box-sizing:border-box;min-block-size:44px;border:0;background:transparent;color:var(--w-text);font:inherit;font-size:var(--c-text-body);appearance:none}.picker__field:focus{outline:none}.picker__search:focus-within{outline:2px solid var(--u-focus);outline-offset:2px}.picker__map{flex:1 1 auto;position:relative;min-block-size:8rem;overflow:hidden;background-color:var(--w-divider);touch-action:none;cursor:grab}.picker__map:active{cursor:grabbing}.picker__map:focus-visible{outline:2px solid var(--u-focus);outline-offset:-2px}.picker__tiles{position:absolute;inset:0;direction:ltr}.picker__tile{inset-block-start:0;inset-inline-start:0;inline-size:256px;block-size:256px;-webkit-user-select:none;user-select:none;-webkit-user-drag:none}.picker__pin,.picker__tile{position:absolute;pointer-events:none}.picker__pin{inset:0;display:grid;place-items:center;color:var(--u-accent-text);filter:drop-shadow(0 1px 2px var(--w-shadow))}.picker__pin>svg{transform:translateY(-37.5%)}.picker__locate{position:absolute;inset-block-end:var(--c-space-3);inset-inline-end:var(--c-space-3);display:grid;place-items:center;inline-size:44px;block-size:44px;appearance:none;border:0;border-radius:var(--c-radius-pill);background-color:var(--w-bar);color:var(--w-text);box-shadow:0 2px 8px var(--w-shadow);cursor:pointer}.picker__locate:active{background-color:var(--w-divider)}.picker__locate:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}.picker__locate[data-busy]{color:var(--u-accent-text);animation:locate-pulse 1.4s ease-in-out infinite}@keyframes locate-pulse{50%{opacity:.45}}.picker__refusal{flex:none;margin:0;padding:var(--c-space-2) var(--c-space-3);background-color:var(--w-notice);color:var(--w-text);font-size:var(--c-text-small);line-height:1.5}.picker__list{flex:0 1 auto;max-block-size:38dvh;overflow-y:auto;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}.picker__row{display:flex;align-items:center;gap:var(--c-space-3);inline-size:100%;min-block-size:56px;padding:var(--c-space-2) var(--c-space-3);appearance:none;border:0;box-shadow:0 1px 0 var(--w-divider);background:transparent;color:var(--w-text);font:inherit;text-align:start;cursor:pointer}.picker__row:active{background-color:var(--w-divider)}.picker__row:focus-visible{outline:2px solid var(--u-focus);outline-offset:-2px}.picker__rowIcon{flex:none;display:grid;place-items:center;inline-size:36px;block-size:36px;border-radius:var(--c-radius-pill);background-color:var(--w-pill);color:var(--u-accent-text)}.picker__rowText{flex:1 1 auto;min-inline-size:0;display:flex;flex-direction:column;gap:1px}.picker__rowName{font-weight:600}.picker__rowContext{font-size:var(--c-text-small);color:var(--w-meta);display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:1;line-clamp:1;overflow:hidden}.picker__rowAway{flex:none;font-size:var(--c-text-micro);color:var(--w-meta)}.picker__empty{margin:0;padding:var(--c-space-4) var(--c-space-3);color:var(--w-meta);font-size:var(--c-text-small);text-align:center}.picker__send{flex:none;padding:var(--c-space-3);padding-block-end:max(var(--c-space-3),env(safe-area-inset-bottom));box-shadow:0 -1px 0 var(--w-divider)}.picker__confirm{display:block;inline-size:100%;min-block-size:48px;appearance:none;border:0;border-radius:var(--c-radius-pill);background-color:var(--w-accent);color:var(--w-on-accent);font:inherit;font-size:var(--c-text-body);font-weight:600;cursor:pointer;transition:transform .12s cubic-bezier(.2,0,0,1)}.picker__confirm:active{transform:scale(.985)}.picker__confirm:focus-visible{outline:2px solid var(--u-focus);outline-offset:2px}@media (prefers-reduced-motion:reduce){.picker__locate[data-busy]{animation:none}.picker__confirm:active{transform:none}}.picker__here{display:flex;align-items:center;gap:var(--c-space-2);margin:0 0 var(--c-space-2);color:var(--w-meta);font-size:var(--c-text-small);line-height:1.5}.picker__hereIcon{flex:none;display:grid;place-items:center;color:var(--u-accent-text)}.picker__hereText{min-inline-size:0;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden}